1. Overview

This website www.sora-beaute.com is operated by SORA BUSINESS LLC, operating under the brand name Sôra.

Throughout the site, the terms "we," "our," and "us" refer to Sôra. Accessing, browsing, and using the site, including all information, tools, and services available, implies full and complete acceptance of these Terms of Use.

By accessing the site or making a purchase, the user agrees to be bound by these terms, which apply to all users of the site, whether they are visitors, customers, suppliers, or partners.

Sôra reserves the right to modify these Terms of Use at any time. It is the user's responsibility to regularly check this page for any changes.

2. General Terms of Use for the Online Store

The user declares to have reached the legal age of majority in their country of residence or to have the authorization of a legal representative.

Any use of the products or services offered on the site for illegal, fraudulent, or unauthorized purposes is strictly prohibited.

It is forbidden to introduce any virus, malicious code, or program likely to disrupt the proper functioning of the site.

Any violation of these Terms may result in the immediate suspension or termination of access to the services.

3. Accuracy of Information

Sôra strives to provide accurate and up-to-date information on the site. However, errors or omissions may occur.

The information on the site is provided for informational purposes only and should not be used as the sole basis for decision-making. It is the user's responsibility to regularly check for any updates.

4. Modification of Services and Prices

Product prices may be modified at any time without prior notice, without affecting orders already confirmed.

Sôra reserves the right to modify, suspend, or discontinue all or part of the site or the services offered, without its liability being engaged within the limits provided by law.

5. Products and Services

Some products are offered exclusively online, within the limits of available stock.

Sôra reserves the right to withdraw or modify a product at any time, in compliance with legal provisions.

Sales are open to anyone residing in the delivery areas served by the site.

Sôra reserves the right to refuse an order only for legitimate reasons, particularly in case of suspected fraud, a clearly abnormal order, or impossibility of delivery.

6. Accuracy of Billing and Account Information

The user agrees to provide accurate, complete, and up-to-date information when placing any order.

Sôra cannot be held responsible for impossible delivery resulting from incorrect information provided by the customer.

Any modification or cancellation of an order is only possible before shipment.

7. Third-Party Tools and Services

The site may offer access to third-party tools or services that Sôra does not control.

The use of these third-party tools is at the sole responsibility of the user, unless Sôra is proven to be at fault.

8. Links to Third-Party Sites

The site may contain links to websites operated by third parties.

Sôra cannot be held responsible for the content of these third-party sites and will remove any clearly illicit link upon notification.

9. Comments and Submitted Content

Any content voluntarily transmitted by the user (comments, reviews, suggestions) may be freely used by Sôra, without financial compensation.

Sôra reserves the right to remove any content deemed inappropriate, illicit, or offensive.

10. Personal Data

Personal data collected during the use of the site is processed in accordance with the Privacy Policy accessible on the site.

11. Errors and Inaccuracies

Typographical errors, inaccuracies, or omissions may appear on the site, particularly concerning product descriptions, prices, promotions, or delivery times.

Sôra reserves the right to correct these errors at any time without prior notice.

12. Prohibited Uses

It is strictly forbidden to use the site for: - any illegal or fraudulent activity, - infringing intellectual property rights, - disseminating misleading, offensive, or harmful content, - introducing malicious programs, - collecting personal data without authorization.

13. Disclaimer of Warranty and Limitation of Liability

Sôra implements all reasonable means to ensure the accessibility and security of the site.

However, temporary interruptions may occur, particularly for maintenance or technical reasons.

Sôra's liability can only be engaged within the limits provided by French law and only for direct and foreseeable damages resulting from normal use of the site.

14. Indemnification

The user agrees to indemnify Sôra for any damage resulting from the use of the site contrary to these Terms or legal provisions.

15. Termination

Sôra reserves the right to suspend or terminate access to the services in case of non-compliance with these Terms.

The user may stop using the site at any time.

16. Governing Law

These Terms of Use are governed by French law.

17. Modification of Terms of Use

Sôra reserves the right to modify these Terms at any time. The applicable terms are those in effect on the day of consulting the site.

18. Contact Information

For any questions regarding the Terms of Use, the user can contact:

📧 contact@sora-beaute.com

19. Telephone Solicitation and SMS Marketing

Sôra does not engage in commercial telephone solicitation.

When the user opts into SMS marketing, they may receive transactional notifications and promotional offers.

Consent is not a condition of purchase. Unsubscription is possible at any time by replying STOP.

In accordance with Article L.223-2 of the French Consumer Code, the user can register for free on the BLOCTEL opt-out list for telephone solicitation at: https://www.bloctel.gouv.fr/.

These Terms comply with the provisions of Articles L.121-11, L.212-1, and R.212-1 of the French Consumer Code.